Customer Service

What does your day look like?

Every day ,together with your team, you aim to provide the best service for our customers. You keep close contact with the other operational departments not only in Venlo, but also in Zeebrugge.  You communicate smoothly via e-mail and phone and  work accurately in the customer system . You look for the most effective and cost efficient solutions. Contact with colleagues and customers on a daily basis gives you energy! You are stress-resistant and good at keeping an overview, there is a lot going on in a working day.  In other words a varied job within a fast-growing and innovative company.

What is your role :

• You ensure, together with your team that all customer needs are met.
• You are the link between our customers and  operational departments. 
• You will handle and process transport orders averaging 5000 loads a week.
• You coordinate the loading an unloading process by constant communication with our other departments.
• Creative and cost-efficient thinking is one of your strenghts. 

Your profile?

• You have 1 to 2 years of experience in a customer service environment, preferably in logistics/transport.
• Knowledge of logistics and transport is an asset.
• You have completed at least an MBO 4 education or you are a HBO starter and like the idea of startin your career in the logistics heart of Venlo.