Be the link between customer and success!
Without customers, there is no business. With your creativity and solution-oriented thinking, you ensure that our customers feel connected to our company.
Your Role & Responsibilities
- Complete management of major accounts: From A to Z, you provide excellent service.
- Daily follow-up of transport orders: You are the hub in our logistics process.
- Proactive communication: Inform customers promptly about any issues or delays, keeping them well-informed.
- Creative problem-solving: Think along with the customer and offer cost-effective solutions.
- Negotiating additional costs: Ensure maximum recovery and negotiate any extra costs.
Working Hours
- Rotating schedule between 8 AM and 6 PM
Location
Baron De Maerelaan 155, Zeebrugge
Your Profile
You possess the following qualities and characteristics:
- A bachelor's degree or equivalent experience.
- Several years of experience in customer service or the logistics sector.
- Fluent in Dutch and English; knowledge of French and German is a plus.
- Strong communication and negotiation skills.
- Assertive
- A true team player, not a silo thinker. You switch effortlessly between different accounts.
Our Offer
- Full-time contract: Stability and security in your job.
- Internal Training: Learn on the job and grow in your role.
- Responsibility and involvement: Your input is valuable.
- Personal growth: Work in an international, family-oriented, and dynamic environment.
- Market-conform salary: Including attractive extra-legal benefits.
Want to excel together?
Send your CV to hr@ecs.be, or apply via the website www.ecs.be.
Applications are handled quickly and confidentially.
