Règlements & procédures

QESH Policy

With this policy, ECS wants to take responsibility, in a corporate social responsible manner, towards the quality, environment, health, safety and security of all our employees, customers, contractors and the communities in which we do business, for as long as ECS has an impact or influence.

Incident Management Procedure

This procedure is to assure that, in case of an incident, accident or near miss, a consistent process is initiated with dedicated ownership to promptly handle the incident.

Complaint Policy

We are committed to provide a high quality and sustainable service to our customers and therefore strive to work in an open and accountable way that builds trust and respect of all our stakeholders. One way we continue to improve our services is by listening to (internal) customers and stakeholders and learning from our mistakes; in particularly by responding to complaints, and by correcting them.

Anti-Corruption Policy

It is our policy to conduct all of our business in an honest and ethical manner. We take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate and will implement and enforce effective systems to counter bribery.


Quality Management System

Ever since 2009, ECS has its Quality Management System ISO9001 certified. The ISO9001 QMS serves as the base to all other programs ECS runs and assures the continuous improvement of the business processes, productivity, profitability and customer satisfaction.

IFS Logistics

IFS Logistics is a standard for auditing all logistics activities for food and non-food products, such as transport, storage, distribution, loading and unloading, etc. It applies to all types of activities also including delivery by road, rail or ship, of frozen/refrigerated products or such products without cooling. Certified by LRQA. Higher level.

Intermodal BE - SQAS Transport Certificate
Supply Chain BE - Bio Certificate
Intermodal BE - AEO-S

AEO-S is a license for companies within the European Union who qualify as a reliable participant to assure international supply chain security and facilitate legitimate trade.

2019 Ecovadis CSR Rating
2019 Ecovadis CSR Performance Overview
Supply Chain BE - AEO-F
Supply Chain UK - AEO-C

AEO-C is a license for companies within the European Union who qualify as a reliable customs partner with the necessary customs simplifications.

Supply Chain BE - Bio Certificate
Supply Chain FR - Bio Certificate
Intermodal NL - SQAS Transport Certificate
Supply Chain BE - SQAS Transport Certificate
Supply Chain BE - SQAS Warehouse Certificate