Policies & procedures

QESH Policy

With this policy, ECS wants to take responsibility, in a corporate social responsible manner, towards the quality, environment, health, safety and security of all our employees, customers, contractors and the communities in which we do business, for as long as ECS has an impact or influence.

Incident Management Procedure

This procedure is to assure that, in case of an incident, accident or near miss, a consistent process is initiated with dedicated ownership to promptly handle the incident.

Complaint Policy

We are committed to provide a high quality and sustainable service to our customers and therefore strive to work in an open and accountable way that builds trust and respect of all our stakeholders. One way we continue to improve our services is by listening to (internal) customers and stakeholders and learning from our mistakes; in particularly by responding to complaints, and by correcting them.

Anti-Corruption Policy

It is our policy to conduct all of our business in an honest and ethical manner. We take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate and will implement and enforce effective systems to counter bribery.

Certificates

Supply Chain FR - Bio Certificate