General terms & conditions

Customer - ECS NV / 2XL NV - General Terms & Conditions
Customer - ECS Technics BV - General Terms & Conditions
Supplier - ECS NV / 2XL NV - General Terms & Conditions
Transport Carrier - ECS NV / 2XL NV - General Terms & Conditions non-UK
Transport Carrier - ECS NV / 2XL NV - General Terms & Conditions UK


2XL NV - CMR Insurance
ECS Corporate NV - Public Liability Insurance
ECS NV - CMR Insurance
ECS Technics BV - CMR Insurance


2019 Ecovadis CSR Performance Overview
2019 Ecovadis CSR Rating
BRC - Oostende 1
BRC certificate (BE, Zeebrugge BML & KVS BCD)
IFS Logistics

IFS Logistics is a standard for auditing all logistics activities for food and non-food products, such as transport, storage, distribution, loading and unloading, etc. It applies to all types of activities also including delivery by road, rail or ship, of frozen/refrigerated products or such products without cooling. Certified by LRQA. Higher level.

Intermodal BE - SQAS Transport Certificate
Intermodal NL - SQAS Transport Certificate
Quality Management System

Ever since 2009, ECS has its Quality Management System ISO9001 certified. The ISO9001 QMS serves as the base to all other programs ECS runs and assures the continuous improvement of the business processes, productivity, profitability and customer satisfaction.

Supply Chain BE - SQAS Transport Certificate
Supply Chain BE - SQAS Warehouse Certificate
Supply Chain UK - AEO-C

AEO-C is a license for companies within the European Union who qualify as a reliable customs partner with the necessary customs simplifications.

Supply Chain UK - Bio Certificate

Policies & procedures

Anti-Corruption Policy

It is our policy to conduct all of our business in an honest and ethical manner. We take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate and will implement and enforce effective systems to counter bribery.

Complaint Policy

We are committed to provide a high quality and sustainable service to our customers and therefore strive to work in an open and accountable way that builds trust and respect of all our stakeholders. One way we continue to improve our services is by listening to (internal) customers and stakeholders and learning from our mistakes; in particularly by responding to complaints, and by correcting them.

Incident Management Procedure

This procedure is to assure that, in case of an incident, accident or near miss, a consistent process is initiated with dedicated ownership to promptly handle the incident.

Privacy Policy
QESH Policy

With this policy, ECS wants to take responsibility, in a corporate social responsible manner, towards the quality, environment, health, safety and security of all our employees, customers, contractors and the communities in which we do business, for as long as ECS has an impact or influence.

Whistleblower Procedure

Sustainability reports

Sustainability Report 2019
Sustainability Report 2022