Description
Do you thrive on customer interaction, problem‑solving, and being the central link between internal teams and the European market? As part of our Customer Service team, you ensure smooth daily transport coordination, collaborate creatively with customers, and work closely with colleagues to achieve our goals. Are you a strong communicator with logistics experience and a knack for efficient troubleshooting?
Then we want to meet you! Discover more and apply today.
Your role & responsibilities
- You ensure daily smooth processing of transport orders
- You report problems, delays, etc... on time to our customers
- You work together with customers to solve problems creatively and efficiently
- You actively look for opportunities to reduce or recover extra costs
- You work closely with colleagues and the various departments to achieve our goals
Work schedule
Alternating schedule between 8 a.m. and 6 p.m.
Location
Baron De Maerelaan, Zeebruges
Profile
Your profile
- You have a Bachelor degree or equivalent experience
- You have several years of experience within customer service and/or the logistics sector
- You speak and write fluently Dutch, English and have a solid knowledge of French
- You are communicatively strong and always aim for a win-win situation
- You are assertive and never miss opportunities
- You are a real teamplayer
Ready to take your career to the next level? Dive into the world of logistics at ECS, the beating heart of the port of Zeebrugge. As a leading player in the logistics sector, we offer you not just any job, but an opportunity for personal growth, innovation and international connections!
Our offer
- Work environment: step into a dynamic and innovative work environment, with the values of a family business
- Conditions: enjoy attractive remuneration and working conditions, complemented by fringe benefits
- Growth: discover numerous career opportunities and build your future within ECS
- Development: get opportunities to further develop your knowledge and skills through numerous internal and external training courses
- Culture: join a corporate culture where wellbeing is key
- Activities: take part in fun activities and sports sessions after work
- Childcare (only headquarters in Zeebrugge): take advantage of our in-house childcare for a perfect work-life balance
Ready for a new challenge?
Apply now and take your first step towards a new career!
