Description
Your role & responsibilities
• You are responsible for the daily handling and follow-up of transport orders aimed at the French market.
• You are communicative, allowing you to transparently and professionally convey problems or delays to the customer.
• You are the savior who can remain calm when challenges arise. You manage to think creatively and cost-effectively with the customer to come up with solutions.
• You handle additional costs that arise and discuss them with relevant stakeholders to potentially recover them. Your arguments will persuade the other party!
• You are a true team player who gets energized by working with colleagues.
Schedule
• You are willing to work in a rotating schedule between 8 AM and 6 PM.
• You can be flexible to participate in the on-call system after your training period.
Location
Baron De Maerelaan, Zeebruges
Profile
Your Profile:
• You have a bachelor's degree or relevant work experience.
• A few years of experience in customer service or the logistics sector is a definite plus but not a requirement.
• Due to the French customer base, a good knowledge of French is essential. Additionally, it is certainly helpful to know Dutch and English for this role.
• You are a born communicator who stands firm during negotiations with stakeholders. A healthy dose of assertiveness can certainly help here.
• You are proficient in MS Office.
Ready to take your career to the next level? Dive into the world of logistics at ECS, the beating heart of the port of Zeebrugge. As a leading player in the logistics sector, we offer you not just any job, but an opportunity for personal growth, innovation and international connections!
Our offer
- Work environment: step into a dynamic and innovative work environment, with the values of a family business
- Conditions: enjoy attractive remuneration and working conditions, complemented by fringe benefits
- Growth: discover numerous career opportunities and build your future within ECS
- Development: get opportunities to further develop your knowledge and skills through numerous internal and external training courses
- Culture: join a corporate culture where wellbeing is key
- Activities: take part in fun activities and sports sessions after work
- Childcare: take advantage of our in-house childcare for a perfect work-life balance
Ready for a new challenge?
Apply now and take your first step towards a new career!
